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Compliance

In terms of the legislation which governs this industry, all financial planning operations are obliged to have in place a succession arrangement to cater for the eventuality of the death or incapacity of the principal member of the business.

To this end, Naviganti Financial Planning has invested heavily in the qualifications of its staff, to the extent that all constituents of the business enjoy redundancy in skill sets.

In the event of the death or incapacity of the current Principal, our clients will enjoy uninterrupted service from Naviganti Financial Planning.

We are confident that our clients’ interests are sufficiently protected by this continuity arrangement, and that the advice process and administration of their affairs would be suitably cared for. Our systems and solution generation methodology are not dependant on the skill set of any one individual, and service level agreements with our resource suppliers ensure continuity.

Naviganti Financial Planning has adopted and implemented a Conflict of Interest Management policy that complies with the provisions of the FAIS Act.

You can email info@navigantifp.co.za to obtain a copy of this policy.

Our Treating Customers Fairly policy is centered around the guidelines provided by the Financial Services Board to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency.

As a business, we take the requirements of the FSCA seriously, in particular, the requirement to treat customers fairly. You can email info@navigantifp.co.za to obtain a copy of our TCF Policy.

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